Cinderella is the daughter of a wealthy duke who has remarried to provide her with a mother and sisters. When the Duke travels abroad, Cinderella discovers that her new family is anything but a family. With spoiled stepsisters and a harsh stepmother, Cindrella is forced to cook, clean and manage the household. Yet she remains cheerful, gentle and kind to her family, to her animal friends and to a mysterious boy, named Charles, who seems to have a connection with the prince of Emerald Castle. A whole new story on a classic fairytale.

When Cinderella's cruel stepmother prevents her from attending the Royal Ball, she gets some unexpected help from the lovable mice Gus and Jaq, and from her Fairy Godmother.